Our Clients
They are in the grocery store, the mall, the discount store and the park. They are all over the county and maybe next door.
Our clients are people who have hit a crisis.
Maybe it’s the loss of a job, or heavy medical bills, or a
military family left behind to cope on only a military salary.
Our clients are people in transition, sometimes from a divorce or death of a family member. How many of us could stand up under the load after hearing we have a critical medical condition, and then learning the cost of the medication is higher than our house payment.
When you’re not making much, it doesn’t take much to threaten your future. A high utility bill isn’t a problem for most of us, but when you get behind on bills, you lose your car, then your job, and then your home.
By helping when people are in crisis, we save a person, a family and a future.
Connecting People To The Services They Need Immediately
When the need is the greatest, when a crisis has drained all reserve, when life doesn’t offer hope, people in the most need often don’t know where to find the help they need.
We connect people to the help they need. The Assistance Center of Collin County, a United Way Agency, serves the residents of Collin County by responding to people in immediate need by:
- Providing emergency food, shelter, clothing, medicine and access to medical and social services.
- Responding to more than 30,000 telephone, and 4,000 walk-in clients each year from families who need emergency assistance.
- Coordinating sources of financial and material assistance from government, other social service agencies and churches.
- Qualifying families in need for local assistance streamlining the intake process for both client in need and social service agency.
- Administering relief funds from EFSP, City of Plano, TXU Energy Aid and United Way.
- Partnering with other agencies and churches in special projects like school supplies, student shoes, Thanksgiving Harvest, Plano Santas.
- Delivering services to clients all over the county (in English and Spanish) connecting with agencies throughout the county.
- Publishing the authoritative "Collin County Cares", a 270-page comprehensive directory of social services, used by government agencies, employers, and social services providers in the county.